The Elms Hotel & Spa, a Destination by Hyatt Hotel

Everything about this stay was amazing! Took my daughter for her birthday and she already wants to go back. We didn't experience the spa, but we did attend the ghost tour. Jay was very knowledgeable about the history (as well as the paranormal which is to be expected with any historical building). The staff was super accommodating, the bed was like sleeping on a cloud and the hot tub/pool area was spotless. They provide the best toiletries, which can be purchased at the spa. My kid spent the entire night in her robe. I will definitely be purchasing one next time we go, which will be in a few months from now.

The spa was amazing. I had a massage and a facial and both were wonderful (although, my massage therapist talked a little more than I prefer). I love the grotto and being able to relax while waiting! The cafe on site is a little pricy and doesn't have standard black/breakfast tea (only Earl Grey) which was disappointing. Our room was nice - a little small, and our view as into what looked like a back alley/parking area, but we spent most of our time out at the pool or exploring the shops, or at the spa, so it wasn't a deal breaker. Love the flavored water in the lobby and the staff was very friendly!

We had a parlor suite on the 5th floor, and I absolutely loved the room, it was perfect for us since only 1 of us is an early riser. We also love the outdoor hot tub, and the pool area downstairs. The room service breakfast was great!

We hadn't been there in 15 years. The renovations/remodeling is terrific. They have kept the Old World feel but modernized everything. Spa was great, lobby was awesome to hang out in and we were upgraded to a suite and it was heavenly, lots of room and wonderful bed/bedroom/bath. Highly enjoyed it all

Everything about this place was amazing. The whole place smells amazing, the pools were clean and they serve complimentary cucumber water in the lobby. I will DEFINITELY make this a weekend getaway destination again.